FAQs

We're sure you have lots of questions. Head on over to our FAQs page, for a super-powerful hub of all things learned and answered.

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Go to claims page

Visit our claims page to make your claim.

Go to claims

Other Contacts

We operate a different kind of call centre - because we're a startup, we don't want to over promise and under deliver.

You can either login and open a ticket by clicking on the "send us a nudge" button, or book a call back.

Let's call you back when it's good for you from one of our surgeries?

Emergency Contacts

IF YOU PAY MONTHLY VIA PREMIUM CREDIT AND HAVE AN ISSUE:

0344 736 9836

We work with Premium Credit to power our monthly payments - all queries regarding your monthly payments (apart from some Cycle insurance clients prior to November 2016), call 0344 736 9836 and they'll be able to help.

Support options available to you

(Think of a way to speak to us, we've probably got it...)

Your Options
We're on Worry+Peace

Live Chat

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Email

Phone

Online Mailbox

Our Terms of business are important, so why not explore them in more detail?

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Typical Questions you might ask...

Chances are, if you're thinking it, someone else has asked it!

Answer
Are Worry+Peace an insurer?
No. We're an insurance marketplace platform.
No. We're an insurance marketplace platform.
Do you offer own-branded products?
We work with dozens of insurers. Rest assured, our criteria for those we work with is strict and based on our knowledge of their industry reputation, progressive engagement with technology and great customer service.
We work with dozens of insurers. Rest assured, our criteria for those we work with is strict and based on our knowledge of their industry reputation, progressive engagement with technology and great customer service.
Do you get "advice"?
We offer a "non-advised" service. This means that far from not giving you help - we stop short of "telling" you which product best fits your demands and needs. We want you to be in a position to make an informed decision.
We offer a "non-advised" service. This means that far from not giving you help - we stop short of "telling" you which product best fits your demands and needs. We want you to be in a position to make an informed decision.
What is a pouch?
A pouch is a tool in our application that lets you manage insurance you've bought or been quoted. Sign in now to explore!
A pouch is a tool in our application that lets you manage insurance you've bought or been quoted. Sign in now to explore!
Do Worry+Peace work with Businesses and Consumers?
Yes, we absolutely do. Hop on our search bar on the homepage to find what you're after.
Yes, we absolutely do. Hop on our search bar on the homepage to find what you're after.
Do we work for United Kingdom customers only?
That's correct. Sorry, folks one nation at a time! We'll be looking at growth plans, but for now, we've got the UK to serve with passion and a general geeky love of all things insurance.
That's correct. Sorry, folks one nation at a time! We'll be looking at growth plans, but for now, we've got the UK to serve with passion and a general geeky love of all things insurance.

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