Information for Customers
If you wish to discuss any aspect of your insurance, please do not hesitate to get in contact with us. If you are facing financial difficulties, please talk to us before making any decision relating to your cover.
Contact us
If you have an enquiry for us but do not wish to use our quote forms or you are not sure of your requirements, please use the form below to provide us with brief details. This form is constantly monitored during our normal business hours and we always endeavour to reply as quickly as possible.
Customer Service
Telephone Number: 0203 907 8080
Email: customer@juno.insure
| Day | Opening Hours |
|---|---|
| Monday - Friday | 8.30am - 7.00pm |
| Saturday | 10.00am - 2.00pm |
| Sunday | Closed |
Claims Department
Telephone Number: 0203 907 8080
Email: customer@juno.insure
| Day | Opening Hours |
|---|---|
| Monday - Friday | 9.00am - 5.30pm |
| Saturday | Closed - Message Service Operates. |
| Sunday | Closed - Message Service Operates. |
Head Office
Address for general correspondence including complaints
Juno Private Jewellery Insurance
Third Floor, Peek House
20 Eastcheap
London
EC3M 1EB
Christmas 2024
Here are our opening office hours during the Christmas period.
| Day | Opening Hours |
|---|---|
| Friday 20th December | 8:30am - 12:00pm (Staff training) |
| Monday 23rd December | 8.30am - 7:00pm |
| Tuesday 24th December | 8:30am - 1:00pm |
| Wednesday 25th December | Closed |
| Thursday 26th December | Closed |
| Friday 27th December | 8:30am - 7:00pm |
| Saturday 28th December | 10:00am - 2:00pm |
| Sunday 29th December | Closed |
| Monday 30th December | 8:30am - 7:00pm |
| Tuesday 31st December | 8:30am - 1:00pm |
| Wednesday 1st January | Closed |
| Thursday 2nd January | Normal hours resume |
Telephone Preference Scheme.
Please note we are members of the telephone preference scheme; please do not call us trying to sell us your product or services. If you do have something you think we may be interested in, please use the contact form above and we will contact you if we are interested.