Information for Customers
If you wish to discuss any aspect of your insurance, please do not hesitate to get in contact with us. If you are facing financial difficulties, please talk to us before making any decision relating to your cover.
Contact us
If you have an enquiry for us but do not wish to use our quote forms or you are not sure of your requirements, please use the form below to provide us with brief details. This form is constantly monitored during our normal business hours and we always endeavour to reply as quickly as possible.
Customer Service
Telephone Number: 0203 907 8080
Email: customer@juno.insure
| Day | Opening Hours |
|---|---|
| Monday - Friday | 8.30am - 7.00pm |
| Saturday | 10.00am - 2.00pm |
| Sunday | Closed |
Claims Department
Telephone Number: 0203 907 8080
Email: customer@juno.insure
| Day | Opening Hours |
|---|---|
| Monday - Friday | 9.00am - 5.30pm |
| Saturday | Closed - Message Service Operates. |
| Sunday | Closed - Message Service Operates. |
Head Office
Address for general correspondence including complaints
Juno Private Jewellery Insurance
Third Floor, Peek House
20 Eastcheap
London
EC3M 1EB
Telephone Preference Scheme.
Please note we are members of the telephone preference scheme; please do not call us trying to sell us your product or services. If you do have something you think we may be interested in, please use the contact form above and we will contact you if we are interested.
May Bank Holidays 2025
Sales, Claims & Customer service
| Day | Opening Hours |
|---|---|
| May Day - Monday 5th May | Office Closed |
| Spring Bank holiday Monday - 26th May | Office Closed |