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How to Contact Juno

Please find details of how to contact Juno.

Coronavirus Update for Customers

During the current Coronavirus outbreak we are continuing to work as normal and you may contact us either by telephone or e-mail. If you are worried about any aspect of your insurance, please do not hesitate to contact us.

If you wish to read The Financial Conduct Authority guide to dealing with customers in temporary financial difficulty, please click on the following link FCA Guide

If you have an enquiry for us but do not wish to use our quote forms or you are not sure of your requirements, please use the form below to provide us with brief details. This form is constantly monitored during our normal business hours and we always endeavour to reply as quickly as possible.

              Customer Service

              Telephone Number: 0203 907 8080
              Email: customer@juno.insure

              DayOpening Hours
              Monday - Friday8.30am - 7.00pm
              Saturday10.00am - 2.00pm

              Claims Department

              Telephone Number: 0203 907 8080
              Email: customer@juno.insure

              DayOpening Hours
              Monday - Friday9.00am - 5.00pm
              SaturdayClosed - Message Service Operates.
              SundayClosed - Message Service Operate

              Christmas 2023

              Here are our opening office hours during the Christmas period.
              DayOpening Hours
              Thursday 7th DecemberClosing at 12:00pm
              Friday 22nd December8:30am - 7:00pm
              Saturday 23rd DecemberClosed
              Sunday 24th DecemberClosed
              Monday 25th DecemberClosed
              Tuesday 26th DecemberClosed
              Wednesday 27th - Friday 29th8:30am - 7:00pm
              Saturday 30th December10:00am - 2:00pm
              Sunday 31st DecemberClosed
              Monday 1st JanuaryClosed

              Address for general correspondence including complaints

              Juno Private Jewellery Insurance
              Third Floor, Peek House
              20 Eastcheap
              EC3M 1EB

              Telephone Preference Scheme.

              Please note we are members of the telephone preference scheme; please do not call us trying to sell us your product or services. If you do have something you think we may be interested in, please use the contact form above and we will contact you if we are interested.