Coronavirus Update for Customers
During the
current Coronavirus outbreak we are continuing to work as normal and you
may contact us either by telephone or e-mail. If you are worried about
any aspect of your insurance, please do not hesitate to contact us.
If you wish to read The Financial Conduct Authority guide to dealing with customers in temporary financial difficulty, please click on the following link FCA Guide
If you have an enquiry for us but do not wish to use our quote forms
or you are not sure of your requirements, please use the form below to
provide us with brief details. This form is constantly monitored during
our normal business hours and we always endeavour to reply as quickly as
possible.
Customer Service
Telephone Number: 0203 907 8080
Email: customer@juno.insure
| Day | Opening Hours |
|---|---|
| Monday - Friday | 8.30am - 7.00pm |
| Saturday | 10.00am - 2.00pm |
| Sunday | Closed |
Claims Department
Telephone Number: 0203 907 8080
Email: customer@juno.insure
| Day | Opening Hours |
|---|---|
| Monday - Friday | 9.00am - 5.00pm |
| Saturday | Closed - Message Service Operates. |
| Sunday | Closed - Message Service Operate |
Christmas 2023
Here are our opening office hours during the Christmas period.
| Day | Opening Hours |
|---|---|
| Thursday 7th December | Closing at 12:00pm |
| Friday 22nd December | 8:30am - 7:00pm |
| Saturday 23rd December | Closed |
| Sunday 24th December | Closed |
| Monday 25th December | Closed |
| Tuesday 26th December | Closed |
| Wednesday 27th - Friday 29th | 8:30am - 7:00pm |
| Saturday 30th December | 10:00am - 2:00pm |
| Sunday 31st December | Closed |
| Monday 1st January | Closed |
Address for general correspondence including complaints
Juno Private Jewellery Insurance
Third Floor, Peek House
20 Eastcheap
London
EC3M 1EB
Telephone Preference Scheme.
Please note we are members of the telephone preference scheme; please do not call us trying to sell us your product or services. If you do have something you think we may be interested in, please use the contact form above and we will contact you if we are interested.